Frequently asked questions

After signing up, you can submit your sender ID. The ID can be up to 11 characters, such as your business brand name, for example “EmFACE”, but not generic senders. The choice of sender ID depends on the type of SMS campaign you plan to send, such as transactional, notification, authentication, marketing, OTPs, and so on. For further details, please contact our support team.

We have two types of SMS routes:
1. Promotional Route: For marketing messages (excluding DND subscribers), and
2. Transaction Route: For OTPs, financial notifications, and DND deliveries.

For Promotional Senders, you will provide your sender ID and a message use case. Registration takes less than 24 hours, you can start sending SMS.

For Transaction SMS, you need:

• Copy CAC Certificate

• Letter of Intent (templates will be provided)

• CBN License (for financial institutions)

• Any other supporting documents.

Yes, our platform allows you to schedule messages in advance, making it convenient for planning your communication campaigns.
Yes, access our detailed documentation, including API guides, SDKs, and integration tutorials. These resources offer step-by-step instructions and best practices for integration.
Yes, we have a team dedicated to offer 24/7 customer support to ensure that you receive assistance whenever you need it, regardless of your time zone. 
You can communicate with us via our email, voice and WhatsApp. 
Yes, we provide SMS service to International 

Please fill out the contact us form. We will contact you and discuss the migration.

Emisri SMS delivery is High. 

On Promotional without DND your delivery is about 98% if not 100%, with DND about 50%-75% delivery. 

Transactional or Financial route have a higher delivery and convertion rate. 

Best platform for sign up and engagement is your desktop interface. If you are signup with your mobile phone, change the view to a desktop view from your browser first.

– For the state type in your state. 
– phone input format, should always start with the country prefix e.g. 23480xxxxxx.

Please use valid phone number  and email address that you can receive OTP notifications on for your account verification.

Verification is on both your phone and email.

  • WhatsApp API Messaging Services (OTP and conversational for Business)
  • Rich Communication Services
  • Voice Messaging Services. 


Please call, or send us an email for more information of these services. +234 13438862

You get SMS for as low as N2.20k/messages on Local routes.

The pricing depends on the location of the traffic, country regulations and restrictions, and numerous other factors.

For  International route, please reach out to our support team for more information.  

Subscription Form

Beyond messaging…

© 2023 Emisri Messaging. All rights reserved.